My Notification Service - About Us

The founders of My Notification Service, led by President Tim Lally, are a group of business professionals who understand that information and speed can mean the difference between life and death in medical emergencies. Our team has a combined background of over 100 years of business experience in the fields of computer hardware, IT, data storage, software sales, marketing, and the health care field. That combined experience has allowed us to create the most comprehensive personal emergency notification service of its kind.

The need for our service is becoming more important than ever as the percentage of people living alone continues to grow, along with the percentage of people who do not have land-line phones increases. Your driver's license or ID will not provide enough information for emergency responders to learn what vital medical information they might need to treat you properly or what family members to notify. Hence, the national average to alert a family member that an emergency has occurred is 6 hours. We do it in minutes!

Our mission is to provide people the peace of mind of knowing that in an emergency we will immediately provide emergency responders with critical medical information, and then we notify all of a person's vital contacts listed with us such as family, friends, child care, pet care, employer, etc., alerting them to the situation and where the person is located.

How It Works

  When contacted by First Responders or ER hospital staff members and provided with your personal My Notification Service ID Number, our 24/7, professional call center staff will immediately start notifying the people on your contact list and electronically transmit any medical information in your file to the hospital that is caring for you.

My Notification Service is the only company of its kind that will not only relay potentially lifesaving medical information to hospitals but also alert EVERYONE on your contact list. Last year, over 20 million people were admitted to emergency rooms nationwide. In the unfortunate event you become one of them, your enrollment with My Notification Services will give you peace of mind knowing that the people who care about and rely on you the most will be aware of your situation.

Did You Know

Last year there were over 6 million car accidents and 20 million emergency room visits. On average it takes a hospital 6 hours to contact a family member of a patient that is unable to respond and doesn't have emergency contact information on them, in the event of an accident or medical emergency six hours can seem like a life time or a matter of life and death. For approximately 7 cents a day you can have the peace of mind knowing that if anything happens to you, your family or an employee we will begin notifying people on that persons contact list within 10 minutes of our staff being alerted.

How to Prepare for Personal Emergency

My Notification Service

Usually the only time you think about how prepared you are if an emergency should arise is when you’re confronted with one. “Don’t wait until it’s too late”.

Planning ahead of time for whatever emergency and having a contingency plan is always worth the work. Think about what should happen if you are unable to be there for your family, pets, employer/employees and whoever counts on you on a daily basis. This emergency planner is to assist in making decisions and plans ahead of time so, when the time comes, you are prepared and able to concentrate your efforts on your emergency situation.

At Notification Services we are committed to making sure that in the unlikely event of a personal emergency the proper individuals will be notified to make sure all your life obligations are taken care of. In order to take full advantage of our service and to make sure you are prepared in the event of a personal emergency we recommend you follow these guidelines:

List out your schedule on a weekly basis and track who relies on your attendance.

Kids:  Do you drive them to school? Pick them up from school? Do they have after-school or weekend activities? Who needs to be home with your children if you can’t be?

Actions: Have at least one responsible adult who can be contacted. Make sure to have an up to date schedule. If your children’s school will not release your kids to anyone but a relative, have a letter on file for an alternate person to act on your behalf. It’s best to have more than one person to fill in.

Elder Care: Are you responsible for the care of an elderly parent, relative, or neighbor?

Actions: There are many Home Service businesses that can fill in for those times when you are unable. Best practice is to research one in your area and get acquainted with their services, staff, and procedures.

Pet Care: Especially for those who live alone with their pet, nobody knows they’re on their own unless you or a service can do so.

Actions:  Finding a friend or relative to fill in for emergencies will allow you to concentrate on your situation. However, if you do not have anyone, there are many pet sitting services available. One of these is a trusted partner of MNS; Pet Sitters International has locations worldwide and is accustomed to filling in when an emergency arises.

Alternate home entry: Have an emergency plan for entry into your home is needed for those caring for children, pets, and elderly/disabled individuals.

Actions: Either keep a hidden key with its whereabouts known, or provide a key to a trusted individual.

Provide us with all of your important contacts that you want notified in the event you are unable to communicate. This includes spouse, relatives, friends, an alternate person or service to watch your child, pet care, elder care, primary physician, etc.

Provide us with your pertinent medical conditions, allergies, taking prescription or non prescription medications. This information is voluntary but we strongly recommend you provide us your primary physicians contact phone number and emergency number in the Medical Conditions section so we can forward that on to emergency personnel.

Alert ALL of your contacts that in the event you are in an emergency situation our call center will be contacting them. Provide a list of all contacts to those you have on file for your emergency contingency. This way they would be allowed to interact with one another and help schedule responsibilities.

Your specific plan may not cover every service listed above. Contact our benefits manager to see which plan is right for you.

Pacific Financial Designs, Inc.

PFD is the official manager for all of the benefits offered through RPOAC. Please contact them with any questions you might have regarding the insurances or other benefit programs we offer.

Our benefits manager, Shane Cobb can be reached by phone or email at:

(800) 733-4487 or

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